M9

We just purchased a condo in Grand Lake, Colorado and spoke with The Spa Man about purchasing a hot tub for our new rental unit. They were very informative, professional, and helpful as we are new to the hot tub industry. We would definitely recommend their services to anyone who is in the market for a new hot tub and its maintenance. We will definitely purchase a Bullfrog Spa in the future!!

We recently found ourselves in the market for a new hot tub for a condominium that we purchased this summer. We heard that The Spa Man was the best for sales and service in and around Grand County. After speaking with them, we couldn't have been more impressed. They are very informative and professional. We will be purchasing a Bullfrog Spa in the near future. Go Spa Man!!

Very prompt, no delays, terrific customer service! The owner Dan was personally involved throughout. I have an old hot tub system, and Dan looked it over and offered me many options. I selected the best improvements at the lowest cost and Dan did the repairs himself. Best customer service in Grand County!

We have been using The Spa Man since Dan started on his own...with amazing hard work and a great entrepreneur spirit, he has built a wonderful business of trust, reliability that also stems to his amazing co-workers....I know our tub is in good hands! It's a tough business when we average over 300 inches of snow a year and they've NEVER missed a cleaning! Each season we give The Spa Man our guest check in/out list and they make sure the tub is sparkling for each turn. We Thank you Dan and team! Keep up the great work, we appreciate it!

We recently bought a home in Winter Park with a hot tub. I have never had a hot tub before and know nothing about its maintenance. I called "The Spa Man", explained our situation and they sent John out to test the water, take a look at things and add any needed chemicals/filters. His customer service was fantastic. He was friendly, very helpful and informative, and thoughtfully explained how I could maintain it on my own (my goal). We plan to have him back every month or two to make sure we are not screwing anything up. I was very pleased with the great service we received and would highly recommend "The Spa Man".

The sales, installation and maintenance service we receive from The Spa Man is outstanding. We highly recommend Dan and his team!

I have been working with Darren to fix my CalSpa in Fraser CO. He is one of the most responsive repair people I have met! He is working very hard to resolve my problem.

We have had a second home in Grand County since 2009. We started with another company, and quickly realized they weren't the answer. We have been using the The Spa Man for the past 5 years and couldn't be happier. Jeff our service tech, Sabrina and Dan(the spa man himself) are always responsive and professional. If you are purchasing or servicing a tub they are the company to use in Grand County.

The Spa Man provides amazing service. This business keeps Winter Park Lodging Company's numerous hot tubs squeaky clean and functioning well in between guest stays!

The Spa Man has always been available for service, even on the weekends! We have recommended all our clients use the Spa Man and we have yet to get a complaint or receive a phone call from a guest about the condition of the tub when they arrive. We love the Spa Man of Colorado and think you would too. Just give them a call! You won't want to own a hot tub without them!!

What a wonderful experience with "The Spa Man"! The entire process was a snap. From the beginning of selecting which tub and what jets, to negotiating the price, to the install, it could not have been a better experience. The entire team is all about customer service! Thank you all so much. Our first time in the tub, a cow and baby moose came to visit! I sure wish I could share the photo from the tub! Thanks for such a perfect experience from beginning to the install...you guys are the best!

The Spa Man has been great to work with, very reliable and they make our job very easy. Communication is very easy and they respond quickly to all our our needs. We look forward to working with The Spa Man for many years to come - they do a great job!

Thank you so much for your prompt assistance in looking at our spa which was not heating. It is an old hot tub but your assistance was so much appreciated. Jeff came out to help diagnose our problem and couldn't have been more helpful. We are scheduled to get a new part (which we hope will fix the problem). He spent the time necessary to look at everything and gave us some helpful hints as well. In this day and age when everyone is so busy, it was a breath of fresh air. We know this hot tub won't last forever but we know where we will go when we need a new one... Thanks again for your help!! Sherry Pelton

I Have been a loyal customer with The Spa Man for many years now and have not regretted a minute. They are very professional and personal at the same time. Working with Jeff has been a pleasure. They are always available to answer my questions or preform maintenance on our vacation home hot tub. You will not be sorry with their service and I would highly recommend them. Sue

They have kept our hot tub running in top condition for years. They're the best!

This company is all about customer service. They are friendly, always RELIABLE, and quick to respond to my questions or needs. Dan, Sabrina, and Darren have been servicing our hot tub for years, and have helped us many times with a quick fix when we have renters involved. I recommend them for personal maintenance use and especially when you have renters involved, as prompt assistance and reliability are critical when offering a clean working hot tub to guests! Very reasonable prices, too.

We are delighted with our hot tub and our entire sales and service experience with the Spa Man. We shopped a LOT over six months -- online including Costco, spa dealers in Denver and Fraser, and the Spa Man in Granby. The Spa Man was the most direct dealer we experienced...and...he never said anything bad about any other spa or spa dealer. The Spa Man answered questions about his products and services and he encouraged us to visit other dealers and to "wet test" their spas. No pressure and no disrespecting the competition -- unbelievable! The Bullfrog spa is great; we loved personalizing our spa with size, colors, and jet paks selections. Installation was easy as the Spa Man and crew showed up on time and all went smoothly. This is our first spa so we have a lot of questions about chemicals, filters, and more -- we call or email and Sabrina gets back to us every time with patience and humor as some of our issues are very simple. It's very comforting to know that the Spa Man and his team have our back and that they did not just install and run -- we've actually become friends! Thanks Spa Man!

We recently switched our hot tub service to The Spa Man of Colorado and have been extremely satisfied with their customer service thus far! We had a problem with our tub when we had vacation renters at our condo and Dan and Sabrina were very prompt in responding to the problem and they worked quickly to get it repaired. We are happy to have them servicing our hot tub and know that the water and unit will be clean and working properly for us and all our guests. Thank you for helping us out when we were in a pinch! ›

Bought my hot tub from the spa man in Dec 2014, whole process was so easy, both Dan and Sabrina were incredibly helpful. Since then i've had a couple of user induced issues and they have been fantastic in getting them fixed. If you are in the market for a new hot tub, The Spa Man of Colorado is THE place to purchase one.

We have been using The Spa Man of Colorado to service our hot tub in our mountain home in Fraser, Colorado and could not be more happy with the service. Setting up the service was simple and communicating and dealing with the staff is always easy and pleasurable. As we have renters, we have found that the Spa Man is very responsive in dealing with any issues and we could not imagine trying to rent our property without the very responsive service they provide. In dealing with hot tub issues we have found they are always very proactive, fair and flexible. In fact one reason I was motivated to write this review is that we recently had a hot tub mechanical problem and I could not be more pleased at how well and fairly The Span Man helped us get the hot tub back in working order again! If you have a home with a hot tub in Grand County, then look no further than The Spa Man.

They had great customer service and completed the job on time. I liked the one stop shopping. Didn't have to deal with multiple trades on the deal. Darrin was awesome.

We recently contracted with The Spa Man of Colorado to service our hot tub in our mountain condo in Fraser, CO. We could not be more happy with the service. Setting up the service, on a Saturday, was simple and communicating with the staff is always easy and a pleasure. We have found that the Spa Man (a family owned local business) is very responsive in dealing with issues we have brought up! We had no experience in taking care of a Hot Tub and found that we were ill-equipped to do so. The Spa Man straightened it out with one visit and have kept it "up to snuff" since. The Span Man got the hot tub in working order and keeps it that way! If you have a home with a hot tub in Grand County, The Spa Man is your Man.

We purchased a town home in Winter Park and with it came a 10 year old hot tub that needed replacing. I asked several people around town who they would recommend for a hot tub company to use and everyone said "The Spa Man" in Granby. They were very helpful and walked us through all the options available which made it very easy for us to select the perfect hot tub for us. Everyone we worked with was extremely knowledgeable, professional and customer oriented. In addition to the tub we needed a new cement pad as ours was too small to fit the new tub. They not only poured a beautiful cement pad they hauled away the old tub, rerouted drainage and completed the entire electrical and mechanical installation. They are truly a one stop shop and we are very very pleased. We will be using them for monthly maintenance as well. I would highly recommend "The Spa Man of Colorado" if you are looking for a truly wonderful experience from beginning to end.

Very responsive and reliable in servicing and maintaining hot tubs, particularly at properties where the owners are not always on-site. Would recommend to anyone looking for hot tub service in the Grand County area.

Darren and the SpaMan crew provided excellent service. They installed our new hot tub before the scheduled date and shoveled through 2.5 feet of snow to do so. Love it!

Excellent customer service and workmanship are hard to find these days....but The Spa Man of Colorado provided both! Darren and Dan worked closely with us with short notice to repair our hot tub in the below-freezing cold temperatures of Winter Park, CO. They came out to our condo, thawed out the entire tub and hardware (all was frozen solid) and diagnosed the problem a day after I initially called them. Then they replaced the broken part in less than a week. The only waiting time was for the replacement part. The price was great and the customer service from the entire company was top-notch. This the second time they've repaired our hot tub for us and both times they were fast, polite and affordable. I cannot recommend this company enough. Great job!

Bought a tub from the Spa Man last October and have been using their service plan on a monthly basis. They go above and beyond with customer service. Any time I have had an issue, they promptly show up and help me to solve it. Great company.

Exemplary customer service. On a busy weekend, Phil drove out to our remote cabin to fix our leaky tub. He was thoughtful, efficient, friendly, and professional. Couldn't have asked for more.

We have used The Spa Man twice now and they have been amazing! Dan and Darren were both courteous and honest. After calling, one of them went to the property promptly and called with the problem and the fix within minutes. They have been so good to us and we will continue to use them for all our hot tub service.

The Spa Man team has been absolutely marvelous: responsive to even last minute requests, high integrity in their work, very pleasant and always professional. It is not often that one finds a business that remains service-oriented, friendly, careful and fair. The Spa Man team has always done great work, responded to questions or service requests --even on the same day, and always follows up thoughtfully. Can we clone you ?

All of other reviews sum it up pretty well. The customer service that you receive when you call The Spa Man is one of a kind, and is very unusual in today's world. We have had Dan go to our vacation rental cabin several times when renters were present, and when nobody was home. He has been there even on a Sunday when he was supposed to have a day off. He diagnosed and fixed the problem immediately each time he was there. The last time he was there I was expecting to have to pay for a new circuit board on my hot tub which likely would have cost close to $1,000. Dan took a look at it, changed some electronic settings on the circulation pump, and that fixed the issue. I can guarantee you that most people in today's world would just replace the circuit board, send you a bill for $1,000 and cash their paycheck. The Spa Man is different, they actually care about their customers...such a novel idea that is lost on most businesses today! Count me in as a customer for life. Thanks Dan!

The guys at the Spa Man are responsive, economical and ethical. They show up when they say they will, give a thoughtful assessment and professional advice on any necessary service or repairs.

Below is a note I sent to The Spa Man about one of their employees, Justin that provided outstanding customer service. Hi Sabrina and Dan, I just wanted to let you know that my daughter and I met Justin yesterday as he did our maintenance on our spa. Both she and I were impressed with him. My daughter said how kind and concerned he was. I noticed how customer focused he was and had awareness to immediately understand our concerns. We had one of the pieces (the tongue) off the Tuff spa that came off because I tried to bend it back. Picture is attached. The reason it was bent is because I think the previous renters must have sat on top of the hot tub and bent the tongue. Because of the bent tongue, when the hot tub cover was closed, it had a significant gap in the middle which was wasting energy and water. Justin fixed the issue. Justin and I also made both of our lives easier by turning on the rear house facet. He placed a Styrofoam cover to prevent any frozen pipe issues and said he would monitor it. Justin is a keeper. You did well on finding him. I'm glad my daughter and I got the chance to meet him. He gives me additional confidence that The Spa Man continues to be best of breed. Thank you, and please thank Justin for us as well.

Don't go anywhere else! I've used Spa Man several times and they are prompt, courteous and have the best prices in the valley. I had a broken spa pump - and frustrated renter - and Darren was able to replace the pump that afternoon. Happy renter and less gray hair for me. Love these guys!!

Fantastic place to get a hot tub! I cannot recommend Dan and his crew highly enough. I've had my hot tub serviced twice since I got it and Spa Man was quick to respond and efficient while they were here. It is so nice to know that they are just a phone call away! When I was first looking around the area for a hot tub dealer, I asked people who they used and The Spa Man was mentioned over and over. No wonder everyone uses them - they are the best, hands down.

Great place to get your hot tub. Friendly and great customer service!!

We worked with The Spa Man recently to purchase our hot tub and are so happy that we did. Dan and Sabrina were incredibly helpful and so patient with all of our questions. They listened to what we were looking for and made great suggestions. We are so thrilled with the hot tub they installed for us! Dan took a lot of time explaining proper use and maintenance to us. He obviously loves what he does. Thank you Spa Man for making this a fun and stress free experience. We look forward to many years of soaking and relaxing!

Highly recommend. Spa Man services our hot tubs at two rental properties and has always been reliable and professional. When problems have popped up on occasion, Spa Man has gone above and beyond, keeping us and our guests satisfied. Spa Man is a true customer-centric service provider we've come to rely on.

Exceptional personalized customer service! Went above and beyond to be accommodating! I am from Maryland and needed something fast. The owner went out of his way to make it happen. Thanx so much! I will be back for sure!!

Stopped in to see about a tub for our property. The showroom was well designed and clean. Staff are perfect in customer service and they weren't just pretending to be nice. Excellent in my opinion in all business aspects.

These guys are fantastic. They did NOT give me one reason to even consider buying from anywhere else. From the initial order, to the delivery and setup, to the walk thru, to the explantations of chemical treatments, they were great! Dan (the owner) personally managed the install process, but to be honest, his team was all over it and I have no doubt that they would have done a great job with or without his presence. They were all highly positive and professional. Plus the quality of the Bullfrog product seems more appropriate for our climate than some others that I initially looked at. They are local, they have been doing business in GC for a long time, they seem vested in the community and they simply care about their customers and the quality of their products and services. I would strongly recommend this company for any on going spa maintenance and services AND/OR the purchase of a new tub. Great work and Thank You!

The BEST !!!!!

Great group of people to work with and we love our Bullfrog A7!!!

I really appreciated team Spa Man’s efforts. We had some issues recently with our Hot tub, I called them and they were quick to come evaluate and make repairs. Also the technicians and Mgt were very helpful with my questions, they called to follow up afterwards and ensure I was satisfied. Thank you , two thumbs up!

I just purchased a hot tub from The Spa Man, and the process could not have been easier! David was a pleasure to work with. He is reliable, knowledgeable, and available to address any questions I had throughout the process. I would highly, highly recommend working with this company for any and all of your hot tub needs!

Fantastic customer service and follow up. I had a great experience with the people at The Spa Man.

The employees at Spa Man are easy to work with, fast to respond, and bend over backwards to make sure your hottub is up to your standards!

Alex was incredible and got the hot tub up and running in no time. Super polite and great to work with. Ask for him if you need the help!

I wanted to thank spa man and especially Alex and Sam for taking care of my hot tub problem that’s why we choose Spa Man they are the best

Reliable, courteous and professional. Highly recommend The Spa Man for sales and service.

Great People! Great products! On time! Great service! Use them!

David was amazing. Responded to my million questions in a timely manner. Did a great job installing the hot tub. Very happy.

I get most of the pool and spa chemicals for my job from the The Spa Man. All do quite well. I'd recommend and do already that private, public and commercial operators give them a try. This is how my pool looks all the time.

Unbelievable service from The Spa Man when I was shopping for a new tub. We needed to have the tub installed soon, and they offered the tub we wanted, in stock, and installed it the next morning! I know that isn't the norm and it was lucky timing on my part, but it's incredible that they were able to make it happen. So impressed with the customer service, the installation crew, and the quality of the tub. Thanks!

We love working with Spa Man! Great service and always very responsive.

The Spa Man does a great job for us. They open and close our spa each season in a timely manner and we appreciate their regularly scheduled maintenance of our unit. The staff are friendly and professional and they are responsive when an unscheduled need arises. It is nice to speak to a helpful and knowledgeable person when we call! We are happy that we bought our unit from them and from installation to our use of the spa now five years later we have been pleased and appreciative of their service and support.

Great experience and follow up in taking care of our hot tub. Highly recommend.

Super impressed with how these guys take care of my short term rental hot tub. I never have to think twice that my hot tub isn't ready to go.

They service my spa and are honest, courteous, and fair priced.

I highly recommend The Spa Man. They serviced our tub and did a great job taking care of balancing issues. They worked with us, answered all our questions and educated us on taking care of the tub using well water.

Excellent customer service!! Spa-man has a variety of options from weekly, to biweekly, to PRN call out service. The service is always on schedule, and a picture of water level and clarity is provided as well as the service that was done. I met Mike, one of the cleaning technicians, great guy! He took the time to explain all the steps in their service process. Thankful for the professional service that I can count on! JP

Can't speak highly enough of this company. Great customer service, reliable, honest, and priced fairly. We're part-time residents in Grand County and having a trusted partner maintaining our spa provides piece of mind. We've used other service providers in the area and while all are good we're happy to have landed on the Spa Man. Thanks guys!

The Spa Man team is super fast, skilled, and efficient. Thankful for their services!

Spa Man was great. Apriah was awesome.

Everything from initial order to install and orientation was perfect! Thank you all at SpaMan for our new Bullfrog! We love it!!!

We had an awesome experience with Spa Man! From first time we walked in, Apraha took such great care of us — she was friendly, knowledgeable, and made the whole process easy and fun. She answered all of our questions (even the million random ones we had) and helped us find the perfect spa for our needs. Delivery and setup were smooth, and the spa looks amazing. Couldn’t be happier! Thanks Apraha and the Spa Man team for making it such a great experience. Highly recommend!

Awesome customer service

Apraha and the team at The Spa Man were so helpful and accommodating. Their customer service was truly incredible!! My spa had to be installed in a difficult spot and they made it a stress free situation. They definitely want to make sure their customer is happy with their purchase. Would highly recommend them when purchasing a spa! Thanks again

Due to circumstances at the time, I did not buy a hot tub from them. But I called them yesterday morning because my hot tub kept tripping the breaker. By mid-afternoon Adam was here and had it running within an hour. Great service!

Absolutely first rate customer service and such nice people! The installers were amazing and went above and beyond. I would work with Apraha, she’s incredibly knowledgeable and patient, and only wants what’s best for her clients.

We have had such great service with Spa Man! They send pictures after each clean and communication is fabulous!

Fantastic customer service! We’ve purchased two spas from The Spa Man, and the experience was great. Apraha helped us through the entire process, then came to our place to show us all the features and explain how to maintain our spas. Her friendliness and knowledge of the products is outstanding. If you’re looking for spa sales and service, we highly recommend the Spa Man.

Apraha, the sales manager, provided absolutely outstanding service! Her extensive product knowledge, warm demeaner and intuitive recommendations were super helpful and informative. Highly recommend!!

We had a wonderful experience working with the Spa Man. Apraha went above and beyond to talk us through our options, make my kids feel like they were part of the process, and was communicative about the install. After installation, she came out to do a brief orientation with us since we were so new to owning a hot tub. Amazing service! Highly recommend getting your tub from the Spa Man.

Great service, great people

Thank you Jason and Sam. Your time and efforts are appreciated.

Great people and service. Highly recommend

The Spa Man in Granby did an awesome job with my new hot tub. We had a couple of hiccups with communication, but Apreah stepped in and really made the difference. She followed through, kept me updated, and made sure the install went perfectly. Super grateful for how she turned things around — the hot tub looks great and the whole experience ended up being top-notch. Thanks Apreah and team!

We are pleased with every aspect of the process. The sales staff is very knowledgeable & helpful in the deciding process. Customer service was great too. Apraha is the best! She even came to our home to give us a hot tub orientation. We love the look of our new hot tub & better yet we’re already enjoying using it! Thanks to everyone!

The team at Spa Man are so attentive and do a fantastic job maintaining our hot tub. Since we are not always at the home, we rely on them to help make sure things are working properly and when they are not, they have always been able to solve the problems!

Do a great job of maintaining my hot tub for personal use and short term renting. Very responsive.

I have utilized the Spa Man for Hot Tub cleaning and chemical service as well as general maintnenance for the past 15 years. In addition I replaced the old hot tub with a new hot tub with The Spa Man. From Day one they have been nothing but excellent in terms of service, cost and technicl ability. I highly reccomend The Spa Man

Bought a Bull Frog Spa from Spa Man about a year ago. I shopped in the Denver area thinking it would be cheaper in "the city". WRONG! The same exact Spa was actually more expensive, plus if it ever needed service, even under warranty they would charge for the trip up to Granby. When I did have a recent issue it was taken care of the very next day, with a follow up call from the owner and of course no charge. I also love that they don't mark up their prices on chemicals. Great family owned business and very helpful and friendly staff. Looking for a spa or service in Grand County. Shop local! You will be glad you did!

I purchased a Bullfrog hot tub from SpaMan in late December '25, had it installed early Jan '26 on a 2nd-level deck under a partial roof (more than 50% of the hot tub footprint is under this roof overhang). The deck faces a natural area behind our home, so they had to crane the hot tub over the building from the parking lot (opposite side of the building), pull it under the overhang and squeeze it into our very small deck with about 4 inches of total clearance (7' hot tub into a 7'4" opening between the building wall and deck rail). They made it look easy. I'm very happy with the installation, the hot tub itself, and the briefing they gave me onsite at startup. I do use their twice-weekly maintenance service. Regarding the purchase, install, startup and the maintenance service, communication has been very professional and courteous, and the service has been perfectly reliable.

The Spa Man does a great job cleaning the hot tub. Fair prices and pleasant technicians.

Great service, very responsive!

Had to make a delivery here and was running late. The owner stayed to unload my truck and was beyond accommodating. Much appreciated. Very nice spa tubs 🙏